4 min read

How To Create a Better Business Process

By Mike Sabbatis on 6/29/20 9:00 AM

Welcome to part two of this three-part series on Business Process Improvement (or BPI). In part one I referenced Seth Godin’s quote, “We’re so busy doing our jobs, we can’t get any work done,” and it’s true. The combination of workload compression and dysfunctional processes is creating an environment where we know that there is a better way but continue to SALY (Same as Last Year) the process.

Topics: Technology Growth Workflow & Productivity Enablement Lean Six Productivity Enablement featured
5 min read

Budget and Plan With Data You Already Had

By Mark McAndrew on 4/20/20 9:00 AM

Let’s be honest; no-one (well, almost no-one) likes the budgeting and planning process. The median organization takes 32 days to go from establishing budgeting objectives to delivering a ready-to-use budget.

Topics: Technology XCM Spotlight Workflow & Productivity Enablement Productivity Enablement featured
3 min read

Workflow 101: What is Workflow, Exactly?

By Hillarie Diaz, CPA on 4/13/20 9:00 AM

Workflow is an essential part of making sure that an organization functions at peak productivity while maintaining clear lines of communication. Without workflow, business processes can easily become complicated. Without the correct tools and technology solutions to uphold optimized business process, those complications multiply, breeding inefficiencies.

Topics: Technology Workflow & Productivity Enablement Productivity Enablement
3 min read

Managing a Remote Workforce: XCM Productivity Tips

By Hillarie Diaz, CPA on 3/23/20 9:00 AM

COVID-19 has pushed remote work into the spotlight.

Topics: Remote Staff Workflow & Productivity Enablement Lifehack COVID-19 Productivity Roadmap
5 min read

4 Ways to Increase Your Tax Outsourcing Effectiveness

By Ray Barlow on 2/17/20 9:00 AM

Tax outsourcing has come a long way from its nascent beginnings back in the early 2000s. We know that tax outsourcing works - firms that outsource complete anywhere from 8-15% more returns during tax season than those who do not (based on an analysis of firms utilizing XCMWorkflow).

Putting it into perspective, for a firm used to a max capacity of 2,500 returns during tax season, with outsourcing, that firm could process an additional 200-375 returns. How do you think an increase in capacity 

Topics: XCM Spotlight Outsourcing Workflow & Productivity Enablement Tax
4 min read

Justifying the Spend

By Mark McAndrew on 2/17/20 9:00 AM

Time and time again I’ve observed organizations struggle to connect the daily value of an essential productivity or efficiency tool with quantifiable values and statistics. While this should not happen – organizations should always be able to tie tools back to benefits – being unable to quantify the benefits in a manner that resonates with senior managers is especially concerning during the first 1-3 years after implementation, when the tool’s cost-benefit ratio is being questioned, and there is a need to justify continued spend.

Topics: Technology Growth Workflow & Productivity Enablement featured
8 min read

Turn Annual Engagement into Recurring Revenue

By Michelle Voyer, CPA, MBA on 2/17/20 9:00 AM

What if there was a way to take the clients that cause the most substantial amount of tax season workload compression, and turn that into streamlined, recurring revenue for the firm?

The best part about that strategy is that every firm already has an existing client pool to capitalize on. These are not clients with pristine books. No, these clients send over files at the end of the year with missing data, or drop off boxes of receipts, invoices, and who knows what else, and it becomes the firm's responsibility to sort through the irrelevant, analyze the data, and prepare the return. Then, after receiving their return (and paying the bill), the client disappears – only to repeat the cycle next year.

Topics: Growth Client Accounting Advisory Services Outsourcing Remote Staff Workflow & Productivity Enablement featured